Job role: Fidelity International are looking for a school/college leaver to join the Client Services Apprenticeship Programme. Client services are crucial to that vision. Depending on the team you join, you might be handling incoming calls from customers, making outbound customer calls, and dealing with complex queries from customers by letter, phone and email, identifying innovations, or supporting new projects and initiatives.
Over your two year apprenticeship programme, you will be based in the offices in Kingswood, Surrey, where you’ll not only learn how client services is pivotal in making our organisation work seamlessly, but also build your knowledge of the wider business. The first six months or so will be focused primarily on speaking to our customers. You will then move around the client services team and get to grips with new skills, including writing letters and investigating queries. You will have time to reflect on your experiences and build case studies with support of your mentor.
Looking for: School/college leaver
Location: Kingswood, Surrey
How to apply: Please apply here.
Close date: 3 April 2020
Start date: September 2020