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    IT Service Desk Trainee

    Federated Hermes is looking for a recently graduated IT student to become an IT Service Desk Trainee.
    Job Description:

    Job role: Federated Hermes is looking for a recently graduated IT student to become an IT Service Desk Trainee. Federated Hermes have the following exciting opportunity within our Technology division:

    - Hermes Investment Management’s Technology division consists of circa 47 staff working across seven teams – Infrastructure, Business Systems Development, Core Development, Application Support, Information Security, Project Office and the Service Desk.

    - The Service Desk team consists of 6 team members and is the main ‘face’ of Technology to the wider business providing desktop and mobile technology support to the Hermes offices based in London, New York & Singapore. The team manages both incidents and service requests achieving this by working a 3-shift rota system ensuring that onsite business support is maintained to a consistently high standard in the London head office during core business hours.

    Looking for: Graduates

    Location: London

    How to apply: Please send your CV and covering letter answering the questions below (no more than 250 words for each question) to Please could you subject the email ‘Investment20/20 – 2020’.

    1. Why are you applying to us for this traineeship programme?

    2. Tell us about the best team that you have been a part of and what your contribution was. What made it such a good team?

    3. Tell us about the most interesting project or piece of work you have completed as part of your studies at either school/college or university. What did you have to do and what interested you most about it?

    4. Tell us about a technology news story that you found interesting and why?

    Further Information:

    Close date: 28 February 2020

    Start date: ASAP

    Salary: £24,000

     DownloadThe full Job Spec
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